Terms of Service

1. About These Terms

These Terms of Service govern your use of the website xenviloq.com (the "Site") operated by Xenviloq, Slogin-Kula ul. 1, 51000 Rijeka, Croatia ("we", "us", "our"). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

These Terms are governed by the laws of the Republic of Croatia, including the Croatian Electronic Commerce Act (NN 173/03, 67/08, 36/09, 130/11, 30/14) and applicable EU law.

2. Nature of the Site and Services

The Site provides information about Xenviloq's technical consulting services for energy-efficient design of new residential buildings in Croatia. The content on this Site is informational and educational in nature.

Xenviloq provides technical consulting services — specifically solar orientation analysis, thermal insulation sizing, heating and cooling system evaluation, and EU fund documentation preparation. We do not install equipment, supply energy, or provide architectural, legal, or financial advice.

3. Acceptable Use

You may use the Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates applicable Croatian or EU law.
• Transmit any unsolicited commercial communications through the contact form.
• Attempt to gain unauthorised access to any part of the Site or its underlying systems.
• Use automated tools to scrape, crawl, or extract content from the Site without our prior written consent.
• Reproduce, distribute, or commercially exploit Site content without authorisation.

4. Intellectual Property

All content on this Site, including text, graphics, logos, and design elements, is the property of Xenviloq or its licensors and is protected by applicable intellectual property laws. You may access and read Site content for personal, non-commercial purposes. Any other use requires our prior written consent.

The educational guides published on this Site are provided for informational purposes. They may not be reproduced or distributed without attribution and our prior written consent.

5. Accuracy of Information

We make reasonable efforts to ensure that the information on this Site is accurate and up to date. However, the Site content is provided for general informational purposes only and does not constitute technical advice specific to any particular project or situation. Technical decisions for specific building projects should be based on project-specific analysis by qualified professionals.

We reserve the right to modify, update, or remove Site content at any time without notice.

6. Limitation of Liability

To the extent permitted by applicable Croatian law, Xenviloq shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, the Site or its content. Our total liability for any direct loss arising from use of the Site shall not exceed the amount, if any, paid by you for access to the Site.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under Croatian law.

7. Third-Party Links

The Site may contain links to third-party websites. These links are provided for convenience only. We do not endorse, control, or take responsibility for the content or practices of any third-party website. Accessing third-party websites is at your own risk.

8. Consulting Services

The provision of consulting services by Xenviloq is subject to a separate written agreement between Xenviloq and the client. These Terms of Service govern use of the Site only and do not constitute or form part of any consulting agreement. Consulting services are provided in accordance with the specific terms agreed in each engagement.

9. Contact Form Submissions

Submitting a message through the contact form does not create a contractual relationship between you and Xenviloq. It is an expression of interest that we will review and respond to at our discretion. We are not obligated to respond to every enquiry received.

10. Modifications to These Terms

We may update these Terms of Service from time to time. The date of the most recent revision is shown at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Croatia. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the competent courts in Rijeka, Croatia, unless mandatory consumer protection provisions of your country of residence require otherwise.

12. Contact

For questions about these Terms, contact us at info@xenviloq.com or at Slogin-Kula ul. 1, 51000 Rijeka, Croatia.